Tasks

What Are Tasks?

Tasks are the central element of work organization in Intum. Each task describes a specific thing to do — from a simple reminder to a complex project with subtasks, deadlines, and attachments.

Creating a Task

To create a new task:

1. Go to the Tasks module
2. Click the + button
3. Enter a title and optionally a description in the Markdown editor
4. Assign a responsible person, team, project, and status
5. Set the priority and deadline

Key Fields

• Title — task name (required)
• Content — description in the Markdown editor with support for images and attachments
• Status — stage of completion (e.g., New, In Progress, To Verify, Closed)
• Priority — from -1 (low) to 3 (critical)
• Responsible person — user or group responsible for execution
• Team — team assigned to the task
• Project — project under which the task is being carried out
• Deadline — task completion deadline
• Start date — planned start of work
• Estimated hours — how much time is anticipated for completion
• Customer — link to a CRM customer

Organizing Tasks

Subtasks

Each task can have subtasks — simply specify a parent task when creating one. This allows you to build a task hierarchy.

Task Relationships

Tasks can be linked to each other bidirectionally. The task view shows a list of related tasks with the ability to quickly navigate to them.

Task Lists (Tasklists)

Tasks can be grouped into lists — e.g., “Sprint 1,” “Backlog,” “To Discuss.” A single task can belong to multiple lists.

Scope and Numbering

Each task receives a unique identifier in the format SCOPE-NR (e.g., PROJ-42). You define the scope at the project level — it makes finding tasks easier.

Views

• List — classic view with filtering and sorting
• Kanban — boards with status columns, drag-and-drop to change status
• Table — tabular view with multiple columns

Filtering and Search

Tasks can be filtered by:

• Responsible person
• Status
• Team and project
• Open / closed
• Tags
• Full-text search by title and content

Comments and Discussion

A comments section is available under each task. Comments support Markdown, attachments, and @mentions. A new comment generates a notification for assigned people.

Attachments

Files can be added to a task — both in the content (inline) and as separate attachments. Files are stored in the cloud with secure access via signed URLs.

Time Tracking

Time spent on a task can be recorded (workinfo). Estimated hours allow comparing the plan with actual time spent.

Recurring Tasks

A task can be set as recurring — the system automatically creates new instances according to a set schedule.

Integration with Other Modules

• Mail — link to emails
• Helpdesk — link to tickets
• VoIP — link to phone calls
• CRM — assign a customer to a task

Bulk Operations

From the list view, you can select multiple tasks and perform bulk actions:

• Change status
• Change responsible person
• Change priority
• Close / archive
• Add / remove tags