Professional knowledge base for your company or product

Articles and categories

Organize knowledge into clear categories. Each article can have tags, priority, and links to related entries.

• Categories
• Tags
• Related entries

AI answers

Customers ask questions in the knowledge base search and instantly receive AI-generated answers based on your articles. Also works in the knowledge base tab and the helpdesk widget.

• RAG
• Search
• Widget

Markdown and HTML editor

Write articles in a convenient rich-text editor or directly in Markdown. Insert images, tables, code snippets, and headings.

• Markdown
• Rich-text
• Attachments

Custom domain and template

Connect your own domain and choose a template that matches your brand. The knowledge base looks like part of your product.

• Custom domain
• Templates
• Branding

Search and SEO

Built-in full-text search across articles. Set meta titles and descriptions so your articles get indexed by Google.

• Full-text
• Meta SEO
• Sitemap

Multi-language support

Create language versions of articles and group them as translations. Readers see content in their own language.

• Multi-lang
• Translation groups
• Auto-redirect

API and integrations

Manage articles via REST API. Automate documentation creation, sync content with other systems.

• REST API
• JSON
• Webhooks

Knowledge base tab on your website

Embed a knowledge base tab on any webpage. Customers browse articles, search for answers, and find solutions - without leaving your site.

• One code snippet

  Paste a short HTML snippet on your page - the tab will appear automatically at the edge of the screen.

• Search and categories

  Customers search the knowledge base in the side panel - popular articles, latest entries, and full category navigation.

• Customizable appearance

  Set the color, position (left/right), label, and language of the tab. Match it to your site's style.

• Zero server load

  The tab loads from CDN and sends no requests to the server until the customer opens it. Lightweight and fast.

Ready for AI agents

Every article in the knowledge base is available in Markdown format - ideal for language models. Your customers can open an article in Claude or ChatGPT with one click and ask questions about the content.

• Copy content

  Copy an article to your clipboard with one click and paste it into any AI tool.

• Open in Claude or ChatGPT

  A direct link opens the article in the AI agent of your choice - ready for analysis and questions.

• Markdown endpoint

  Every article, category, and the entire knowledge base is available at a .md URL - readable for both humans and machines.

Keep customers informed about updates

The changelog widget displays the latest changes in your product. Customers see new features, fixes, and improvements - without having to check a separate page.

• Notification widget

  A bell icon with a counter of new entries. Customers see how many changes have appeared since their last visit.

• Statuses and categories

  Mark entries with statuses (new, fix, improvement) and colors - a clear breakdown of changes.

• One code snippet

  Paste an HTML snippet on your page - the changelog will appear as a bell widget in the corner of the screen.

• Link to full list

  The widget can link to a public changelog category in the knowledge base with a complete change history.

Collect ideas from your users

Launch a public forum where customers can submit suggestions and vote on them. This way you know what matters most - not by guessing, but based on real votes.

• ↑ Voting - users vote on suggestions, the best ones rise to the top
• ☑ Statuses - mark suggestions as planned, in progress, or implemented
• 💬 Comments - discussion under each suggestion, no separate channel needed
• 🔓 No login required - anyone can add a suggestion and vote without creating an account

Create a knowledge base

Add a new knowledge base, configure categories, choose a template, and connect your own domain.

Write articles

Create entries in the Markdown or rich-text editor. Add images, tags, and links between articles.

Share with customers

Your knowledge base is publicly available on your own domain. Customers find answers on their own.

Product documentation

User manuals, guides, and FAQs for users of your product or service.

Company knowledge base

Internal procedures, new employee onboarding, and policies - all in one place.

Help center

Public help articles that reduce the number of support tickets.

API documentation

Endpoint descriptions, parameters, response examples - technical articles for developers.