About us

A new generation of business tools

Intum is a platform created by the team that built Fakturownia.pl - a system trusted by hundreds of thousands of Polish businesses.

Our story

From Fakturownia to Intum

For years we developedFakturownia.plthe leading online invoicing system in Poland.

The experience gathered over that time allowed us to build a system that gives a company everything it needs for efficient operation - and that's how

That's howIntuma modern next-generation business platform, was born.

Because we serve hundreds of thousands of companies through Fakturownia, we can offer Intum at verycompetitive priceswithout compromises in quality, functionality or support.

We always build software that we use ourselves - that's why our first customer wasFakturownia Sp. z o.o.which has been running its entire business on Intum since 2025 - emails, chats, customer ticket support, task management and time tracking.

After intensive beta testing in 2025, the official launch of Intum took place at the beginning of 2026.

Fakturownia.pl

Leading online invoicing system in Poland

Intum

Everything a business needs - in one place

Three products, one team

Intum is available as a standalone platform and as an extension of Fakturownia. Eventually, Sugester.pl will also be built on the Intum technology.

Intum

Standalone platform

Full business platform available at intum.pl. Contains all modules: CRM, tasks, projects, email, helpdesk, knowledge base, VoIP and more.

  • Complete set of modules
  • Modern interface
  • Noe Apps - AI applications
  • REST API and integrations

Intum in Fakturownia

Additional modules

Intum is integrated with Fakturownia as additional modules. Fakturownia users can use CRM, tasks, helpdesk and other tools without leaving their invoicing system.

  • Integration with invoicing
  • Shared customer database
  • Seamless activation
  • Unique Fakturownia modules

Sugester.pl

Future on the Intum engine

Sugester.pl - a proven CRM and helpdesk system - will eventually be built on the Intum engine. Sugester users will gain access to new features while keeping all their data and settings.

  • Migration to a new engine
  • Data and settings continuity
  • New capabilities
  • Helpdesk specialization

AI-first - built in the AI era

Intum was created when AI became an everyday work tool. That's why artificial intelligence is built into every module - not as an afterthought, but as a core feature from the very beginning.

AI Button on every screen

One click is enough for AI to help write a response, summarize a ticket, translate text or suggest a solution based on your knowledge base.

BYOK - bring your own AI key

You connect your own API key to OpenAI, Claude or Gemini. No middlemen, no hidden margins - you pay the model provider directly.

AI only when you want it

You don't have to use AI. Until you enable AI features, they are invisible - the system works just as well without them.

Discover Intum in practice

Create a free account and see how a modern platform can streamline your company's workflow.

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