VoIP
Voice calls integrated with CRM. Make and receive calls directly from the system, with full call history and automatic client card pop-ups.
Capabilities
Forget about disconnected systems. VoIP in Intum connects phone calls with contacts, tasks, and client history.
Browser-based calls
Make and receive calls directly from the system. All you need is a browser and headphones - no additional hardware or installation required.
Client card on incoming calls
When a client calls, their CRM card pops up automatically - full history, notes, and open tasks. You know who you are talking to before you answer.
Call recording
Record phone calls for training and quality control purposes. Listen to recordings directly from the client card or call history.
Call history
Complete history of all incoming and outgoing calls. Duration, who answered, call notes - everything recorded automatically.
Forwarding and queues
Configure forwarding rules, waiting queues, and pickup groups. Clients never reach a dead end - there is always someone to answer.
Statistics and reports
Analyze phone traffic. Number of calls, average wait time, missed calls. Reports per agent, team, and time period.
Three simple steps to cloud business telephony.
Connect your PBX
Configure the connection with your VoIP provider. Add phone numbers and assign them to users.
Call from the system
Click a number on the client card and start talking. The CRM card appears automatically on incoming calls.
Analyze traffic
Browse call history, listen to recordings, and monitor team statistics in real time.
Call, receive and log conversations - all in one system.
Click a number on the client card and call. Call history automatically on the card. No searching for numbers or manual notes.
Every call can be recorded. Add a note after - what was agreed, next steps. New employee takes over and knows the history.
Callback widget
A 'We will call back' widget on your site. Customer leaves number - you call back in minutes.
SuperVoIP and other integrations
Connect your VoIP PBX with Intum. SuperVoIP, Datera and other providers.
Call tagging and statistics
Tag calls. Reports: how many calls, average duration, who talked longest.
Sales teams
Call from CRM in one click. Call history on the client card.
Call center and support
Queuing, recording, statistics. Everything in one panel.
Service companies
Callback on site and quick contact. Every call linked to a client.
14 days free. No credit card.
Plans from $0/mo