Live Chat & Webchat
Live chat on your website. Talk to customers in real time, answer questions, and boost conversions.
Chat Widget
An elegant chat widget on your website. Customizable appearance, colors, and position. Automatic visitor greetings.
Team Support
Multiple agents handling chats simultaneously. Conversation assignment, transfers between operators, and internal notes.
Real-time Responses
Instant communication with website visitors. New chat notifications, typing preview, and activity indicators.
Conversation History
Full history of all conversations with search. Link chats to CRM contacts and helpdesk tickets.
Offline Form
When the team is unavailable, the widget automatically switches to a contact form. Messages go straight to the helpdesk.
Statistics and Reports
Response time, customer satisfaction, number of conversations, and agent workload. Data to optimize your support.
How Does It Work?
Add the Widget
Paste a single script on your website - the chat widget will appear automatically.
Chat Live
Respond to customers from the Intum dashboard. See new chats and assign them to agents.
Analyze and Improve
Check response time and satisfaction statistics. Optimize your customer support continuously.
Talk to Your Customers Live
Add live chat to your website and boost conversions. The widget works right away - no complicated setup required.
Try for FreeLive chat that converts visitors
Chat widget on your website - customers write, you respond in real time.
Widget on site - one click to talk
Visitor clicks the chat icon and starts writing. No login, no forms. You see which page they are on. First contact takes seconds.
Offline messages and conversation history
Customer writes when team is offline? Message waits until morning. Full history - resume without asking what it was about.
More than a simple chat
Widget customization
Color, position, welcome text - the widget looks like part of your site.
Connected to helpdesk and CRM
Chat conversation on the client card in CRM. Helpdesk ticket in one click.
Quick reply templates
Ready answers for common questions. Type / and pick a template.
For every website
Shops and e-commerce
Customer has a product question? Answer on chat before they leave.
SaaS companies
Real-time technical support. Faster response = higher retention.
Service websites
Contact form is too slow. Live chat turns visitors into customers.
Hundreds of companies chat with clients via Intum
Widget loads in milliseconds without slowing your site.
Add chat to your site in 2 minutes
One code snippet. No installation.
Plans from $0/mo