Live Chat
Live chat on your website. Talk to customers in real time, answer questions, and boost conversions.
Capabilities
Chat Widget
An elegant chat widget on your website. Customizable appearance, colors, and position. Automatic visitor greetings.
Team Support
Multiple agents handling chats simultaneously. Conversation assignment, transfers between operators, and internal notes.
Real-time Responses
Instant communication with website visitors. New chat notifications, typing preview, and activity indicators.
Conversation History
Full history of all conversations with search. Link chats to CRM contacts and helpdesk tickets.
Offline Form
When the team is unavailable, the widget automatically switches to a contact form. Messages go straight to the helpdesk.
Statistics and Reports
Response time, customer satisfaction, number of conversations, and agent workload. Data to optimize your support.
Add the Widget
Paste a single script on your website - the chat widget will appear automatically.
Chat Live
Respond to customers from the Intum dashboard. See new chats and assign them to agents.
Analyze and Improve
Check response time and satisfaction statistics. Optimize your customer support continuously.
Chat widget on your website - customers write, you respond in real time.
Visitor clicks the chat icon and starts writing. No login, no forms. You see which page they are on. First contact takes seconds.
Customer writes when team is offline? Message waits until morning. Full history - resume without asking what it was about.
Widget customization
Color, position, welcome text - the widget looks like part of your site.
Connected to helpdesk and CRM
Chat conversation on the client card in CRM. Helpdesk ticket in one click.
Quick reply templates
Ready answers for common questions. Type / and pick a template.
Shops and e-commerce
Customer has a product question? Answer on chat before they leave.
SaaS companies
Real-time technical support. Faster response = higher retention.
Service websites
Contact form is too slow. Live chat turns visitors into customers.
One code snippet. No installation.
Plans from $0/mo