Live Chat & Webchat

Live chat on your website. Talk to customers in real time, answer questions, and boost conversions.

An elegant chat widget on your website. Customizable appearance, colors, and position. Automatic visitor greetings.

Multiple agents handling chats simultaneously. Conversation assignment, transfers between operators, and internal notes.

Instant communication with website visitors. New chat notifications, typing preview, and activity indicators.

Full history of all conversations with search. Link chats to CRM contacts and helpdesk tickets.

When the team is unavailable, the widget automatically switches to a contact form. Messages go straight to the helpdesk.

Response time, customer satisfaction, number of conversations, and agent workload. Data to optimize your support.

How Does It Work?

Paste a single script on your website - the chat widget will appear automatically.

Respond to customers from the Intum dashboard. See new chats and assign them to agents.

Check response time and satisfaction statistics. Optimize your customer support continuously.

Add live chat to your website and boost conversions. The widget works right away - no complicated setup required.