Partner program - partnership cooperation

General model

The cooperation is based on a co-branding model - the Partner offers Intum technology in a co-branding model (powered by Intum & Partner). Client fees are collected by the Partner. Intum acts as the technology provider.

Likewise - Intum may offer the Partner's technology or solutions through its own channels, on the same terms (powered by Partner & Intum).

Revenue sharing

The parties agree on an individual revenue share model that covers technology costs and ensures profitability for both sides. Example split: 50/50, where one side handles technology and infrastructure, and the other handles support and client service.

The scope of responsibilities of each party affects the final terms of the split.

Client fees are set jointly by both parties and if the Parties cannot reach an agreement, one of the parties terminates the contract (keeping current pricing for another 6 months)

Client assignment

When acquiring each client, the parties agree in advance which database the client belongs to - Intum or the Partner - depending on the channel of origin. This way, it is clear from the start who acquired a given client.

Issues such as fee collection or support handling are agreed separately and do not affect client assignment.

Termination of cooperation

Either party may terminate the agreement with a 6-month notice period. After termination, the party that acquired a given Client is assured they can keep them but must also share revenues with the other party for a period of 7 years

Option A (certain) - Client retention

The party retaining clients pays the other party an agreed % of revenues from those clients for an agreed period (e.g. 50% for 7 years). Specific terms (percentage and period) are agreed upon signing the contract.

Option B (negotiable) - Client transfer

If a party is unable or unwilling to continue serving clients, it provides a 12-month period for their migration to the other party's system or another solution. Both parties must agree to this and establish financial settlement (details agreed at the time of termination, not at contract signing).

The principle is symmetrical - it applies equally to Intum and the Partner. Additionally, if during the 7-year period after contract termination one Party "takes over" a Client previously assigned to the other Party, it commits to also transferring 50% of fees until the end of that 7-year period (this eliminates the concern about client poaching)

During the 6-month notice period, each Party must ensure migration of all their Clients to their own systems.

Competition

We value simple and transparent cooperation - we do not sign complicated agreements with non-compete clauses or other restrictions. The basis of cooperation is that it is mutually beneficial for both parties.

If at some point the terms no longer suit one of the parties - they can simply terminate the agreement, and the termination conditions are established in advance.

Technology and extensions ownership

Intum technology remains the property of Intum Sp. z o.o.

Partner's technology remains the property of the Partner

Integrations, add-ons and configurations created by the Partner remain the Partner's property.

Custom settings and AI workflows defined by the Partner remain on their side