[Intum Help](https://intum.com/help.md) / [Organization](https://intum.com/help/organization.md)

# [Tasks](https://intum.com/help/organization/tasks.md)

## What Are Tasks?

Tasks are the central element of work organization in Intum. Each task describes a specific thing to do — from a simple reminder to a complex project with subtasks, deadlines, and attachments.

## Creating a Task

To create a new task:

1. Go to the **Tasks** module
2. Click the **+** button
3. Enter a title and optionally a description in the Markdown editor
4. Assign a responsible person, team, project, and status
5. Set the priority and deadline

## Key Fields

- **Title** — task name (required)
- **Content** — description in the Markdown editor with support for images and attachments
- **Status** — stage of completion (e.g., New, In Progress, To Verify, Closed)
- **Priority** — from -1 (low) to 3 (critical)
- **Responsible person** — [user](user) or [group](group) responsible for execution
- **[Team](team)** — team assigned to the task
- **[Project](project)** — project under which the task is being carried out
- **Deadline** — task completion deadline
- **Start date** — planned start of work
- **Estimated hours** — how much time is anticipated for completion
- **Customer** — link to a CRM customer

## Organizing Tasks

### Subtasks

Each task can have subtasks — simply specify a parent task when creating one. This allows you to build a task hierarchy.

### Task Relationships

Tasks can be linked to each other bidirectionally. The task view shows a list of related tasks with the ability to quickly navigate to them.

### Task Lists (Tasklists)

Tasks can be grouped into lists — e.g., "Sprint 1," "Backlog," "To Discuss." A single task can belong to multiple lists.

### Scope and Numbering

Each task receives a unique identifier in the format **SCOPE-NR** (e.g., PROJ-42). You define the scope at the project level — it makes finding tasks easier.

## Views

- **List** — classic view with filtering and sorting
- **Kanban** — boards with status columns, drag-and-drop to change status
- **Table** — tabular view with multiple columns

## Filtering and Search

Tasks can be filtered by:

- Responsible person
- Status
- [Team](team) and [project](project)
- Open / closed
- Tags
- Full-text search by title and content

## Comments and Discussion

A comments section is available under each task. Comments support Markdown, attachments, and @mentions. A new comment generates a notification for assigned people.

## Attachments

Files can be added to a task — both in the content (inline) and as separate attachments. Files are stored in the cloud with secure access via signed URLs.

## Time Tracking

Time spent on a task can be recorded (workinfo). Estimated hours allow comparing the plan with actual time spent.

## Recurring Tasks

A task can be set as recurring — the system automatically creates new instances according to a set schedule.

## Integration with Other Modules

- **Mail** — link to emails
- **Helpdesk** — link to tickets
- **VoIP** — link to phone calls
- **CRM** — assign a customer to a task

## Bulk Operations

From the list view, you can select multiple tasks and perform bulk actions:

- Change status
- Change responsible person
- Change priority
- Close / archive
- Add / remove tags