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Intum Help
Updated at: 2 min read

Users

User management covers login, registration, invitations, and access control within an account.

Login

  • Login with email or username and password
  • Optional two-factor authentication (2FA) — after entering the password, a one-time SMS code sent to a verified phone number is required
  • The system tracks the date of last login and the number of failed attempts

Registration and Invitations

  • New users can be invited by email — the invitation contains an activation link valid for 7 days
  • The invitation specifies the user’s role (owner, admin, user, guest)
  • If the invited user does not have an account — they must register
  • If they already have a guest account — their role will be upgraded
  • A single user can belong to multiple accounts

Verification

  • Email — address confirmation via an activation link (token valid for 24 hours)
  • Phone — number verification with an SMS code (code valid for 10 minutes)
  • A verified phone is required to enable 2FA

Permissions

Each user has an assigned role that defines a set of permissions (see the Roles entry). Permissions control access to modules, features, and operations in the system.

An administrator can manage users — change their roles, deactivate accounts, reset passwords.

Guests

Guests are users with limited access. A guest account is subject to moderation — an administrator must approve or reject guest access. Moderation statuses: pending, approved, rejected.

Deleting an Account

A user can delete their account — data is anonymized (soft delete), but the activity history is preserved.

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