Linphone is a free, open-source VoIP softphone application. Available on Windows, Mac, Linux, iOS, and Android. Below are instructions for configuring Linphone with SuperVoIP for use with Intum.
1. Download and Installation
Download Linphone from: linphone.org/download
Install and launch the application.
2. Data Needed for Configuration
Before configuring, prepare your data from the SuperVoIP panel:
- Log in to the SuperVoIP panel
- Go to: Virtual PBX -> Extensions
- Read your extension (SIP) data:
- SIP account number - a 7-digit number (e.g., 1290245)
- SIP password - the SIP account password (different from the panel login password!)
If you don’t know your SIP password, you can change it in the SuperVoIP panel by clicking on your SIP account number.
3. SIP Account Configuration
Desktop (Windows / Mac / Linux)
- Launch Linphone. The Connection screen will appear
- Click the Third-party SIP account button
- A message will appear stating that some features (group chats, video conferences) require a Linphone account and will be hidden with a SIP account. Click I understand
- Fill in the SIP account form:
| Field | Value |
|---|---|
| Username | SIP account number (e.g., 1290245) |
| Password | SIP password from the SuperVoIP panel |
| Domain | sip.supervoip.pl |
| Display name | Your name (optional) |
| Transport | TCP (recommended) |
Leave the remaining fields (Authentication ID, Registrar URI, Outbound SIP Proxy URI) empty.
- Click Connection
Mobile (iOS / Android)
- Download Linphone from the App Store or Google Play
- Launch the app and select Third-party SIP account
- Confirm the message by clicking I understand
- Fill in the same data:
- Username: SIP account number
- Password: SIP password
-
Domain:
sip.supervoip.pl - Transport: TCP
- Click Connection / Login
On iOS, push notifications work automatically - incoming calls will wake the app even when it’s in the background.
4. Connection Verification
After configuration:
- Check that Linphone shows a Connected / Registered status (green dot next to the account)
- Make a test call - dial another number
- Ask someone to call you - check that the ringtone works
Troubleshooting
If the status shows Registration failed or Not registered:
- Check the password - the SIP password is different from the SuperVoIP panel password
- Check the account number - it’s the 7-digit number from the extension, not a phone number
- Change the transport - try UDP instead of TCP (or vice versa)
- Firewall - make sure ports 5060-5061 are not blocked
- Password expired - change the SIP password in the SuperVoIP panel and enter the new one
5. How It Works with Intum
After configuring Linphone:
- Open a client card in Intum
- Click the phone icon next to the client’s number
- Intum initiates the call - Linphone will ring
- Answer in Linphone - the system will connect you with the client
All calls are automatically logged in the call history (VoIP -> Call History) and on the client card.
6. Technical Parameters for SuperVoIP
For advanced users:
| Parameter | Value |
|---|---|
| SIP Server | sip.supervoip.pl |
| UDP Port | 5060, 5090 |
| TCP/TLS Port | 5061 |
| Audio codecs | G.722 HD, G.711u, G.711a, iLBC, GSM |
| Video codecs | H.261, H.263, H.263+, H.264 (SIP-to-SIP) |
| RTP (voice) | ports 10000-20000 |
| SRTP (encrypted) | ports 20001-30000 |
7. Other Softphone Applications
Linphone is one of many SIP-compatible applications. Alternatives:
- Zoiper - free, all platforms
- MicroSIP - free, Windows only
- Bria - paid, more features
- SuperSIP - SuperVoIP’s own app for Android
Configuring any of these applications requires the same data: SIP account number, SIP password, server sip.supervoip.pl.