[Intum Help](https://intum.com/help.md) / [VoIP](https://intum.com/help/voip.md)

# [Configuring Linphone with SuperVoIP](https://intum.com/help/voip/configuring-linphone-with-supervoip.md)

Linphone is a free, open-source VoIP softphone application. Available on Windows, Mac, Linux, iOS, and Android. Below are instructions for configuring Linphone with SuperVoIP for use with Intum.

## 1. Download and Installation

Download Linphone from: [linphone.org/download](https://www.linphone.org/en/download/#linphoneapp)

Install and launch the application.

## 2. Data Needed for Configuration

Before configuring, prepare your data from the SuperVoIP panel:

1. Log in to the [SuperVoIP panel](https://panel2.supervoip.pl)
2. Go to: **Virtual PBX -> Extensions**
3. Read your extension (SIP) data:
   - **SIP account number** - a 7-digit number (e.g., 1290245)
   - **SIP password** - the SIP account password (**different from the panel login password!**)

If you don't know your SIP password, you can change it in the SuperVoIP panel by clicking on your SIP account number.

## 3. SIP Account Configuration

### Desktop (Windows / Mac / Linux)

1. Launch Linphone. The **Connection** screen will appear
2. Click the **Third-party SIP account** button
3. A message will appear stating that some features (group chats, video conferences) require a Linphone account and will be hidden with a SIP account. Click **I understand**
4. Fill in the SIP account form:

| Field | Value |
|-------|-------|
| Username | SIP account number (e.g., 1290245) |
| Password | SIP password from the SuperVoIP panel |
| Domain | `sip.supervoip.pl` |
| Display name | Your name (optional) |
| Transport | TCP (recommended) |

Leave the remaining fields (Authentication ID, Registrar URI, Outbound SIP Proxy URI) empty.

5. Click **Connection**

### Mobile (iOS / Android)

1. Download **Linphone** from the App Store or Google Play
2. Launch the app and select **Third-party SIP account**
3. Confirm the message by clicking **I understand**
4. Fill in the same data:
   - **Username**: SIP account number
   - **Password**: SIP password
   - **Domain**: `sip.supervoip.pl`
   - **Transport**: TCP
5. Click **Connection** / **Login**

On iOS, push notifications work automatically - incoming calls will wake the app even when it's in the background.

## 4. Connection Verification

After configuration:

1. Check that Linphone shows a **Connected** / **Registered** status (green dot next to the account)
2. Make a test call - dial another number
3. Ask someone to call you - check that the ringtone works

### Troubleshooting

If the status shows **Registration failed** or **Not registered**:

- Check the password - the SIP password is different from the SuperVoIP panel password
- Check the account number - it's the 7-digit number from the extension, not a phone number
- Change the transport - try UDP instead of TCP (or vice versa)
- Firewall - make sure ports 5060-5061 are not blocked
- Password expired - change the SIP password in the SuperVoIP panel and enter the new one

## 5. How It Works with Intum

After configuring Linphone:

1. Open a client card in Intum
2. Click the phone icon next to the client's number
3. Intum initiates the call - Linphone will ring
4. Answer in Linphone - the system will connect you with the client

All calls are automatically logged in the call history (**VoIP -> Call History**) and on the client card.

## 6. Technical Parameters for SuperVoIP

For advanced users:

| Parameter | Value |
|-----------|-------|
| SIP Server | `sip.supervoip.pl` |
| UDP Port | 5060, 5090 |
| TCP/TLS Port | 5061 |
| Audio codecs | G.722 HD, G.711u, G.711a, iLBC, GSM |
| Video codecs | H.261, H.263, H.263+, H.264 (SIP-to-SIP) |
| RTP (voice) | ports 10000-20000 |
| SRTP (encrypted) | ports 20001-30000 |

## 7. Other Softphone Applications

Linphone is one of many SIP-compatible applications. Alternatives:

- **Zoiper** - free, all platforms
- **MicroSIP** - free, Windows only
- **Bria** - paid, more features
- **SuperSIP** - SuperVoIP's own app for Android

Configuring any of these applications requires the same data: SIP account number, SIP password, server `sip.supervoip.pl`.