AI Prompts
Prompts are instructions that define AI model behavior in various contexts — e.g., how AI should answer questions, what tone to use, what data to consider.
Prompt Types
- Chat — prompts used in AI conversations (define the assistant’s personality and behavior)
- Agent — prompts used for task automation (the agent performs actions via API)
Cascading Lookup
The system searches for a prompt in the following order:
- User — prompt set for a specific user
- Team — prompt set for a team
- Department — prompt set for a department
- Account — prompt set at the account level
- System — default prompt from a system file
This allows different users to have different AI behavior.
Liquid Variables
Prompts support variables in Liquid format ({{ variable }}), which are automatically populated with context — e.g., username, task data, API token.
Management
Prompts can be created and edited in Noe AI settings. Each prompt has:
-
Code — unique identifier (e.g.,
task_new) - Content — instruction text
- Type — chat or agent
- Scope — level (user, team, department, account)