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# [AI Prompts](https://intum.com/help/noe/ai-prompts.md)

## AI Prompts

Prompts are instructions that define AI model behavior in various contexts — e.g., how AI should answer questions, what tone to use, what data to consider.

## Prompt Types

- **Chat** — prompts used in AI conversations (define the assistant's personality and behavior)
- **Agent** — prompts used for task automation (the agent performs actions via API)

## Cascading Lookup

The system searches for a prompt in the following order:

1. **User** — prompt set for a specific user
2. **Team** — prompt set for a team
3. **Department** — prompt set for a department
4. **Account** — prompt set at the account level
5. **System** — default prompt from a system file

This allows different users to have different AI behavior.

## Liquid Variables

Prompts support variables in Liquid format (`{{ variable }}`), which are automatically populated with context — e.g., username, task data, API token.

## Management

Prompts can be created and edited in Noe AI settings. Each prompt has:
- **Code** — unique identifier (e.g., `task_new`)
- **Content** — instruction text
- **Type** — chat or agent
- **Scope** — level (user, team, department, account)