What Are Submissions
Submissions (results) are data sent by users who fill out a form. Each form submission creates a new entry with answers to all fields.
Submission List
In the form view, go to the Results tab to see the list of submissions. The list shows:
- Data from filled fields
- Submission date
- Status (open / closed)
- Source (referrer — which page the submission came from)
- Associated CRM client (if mapping is active)
How Submissions Are Created
A submission is created automatically when a user fills out a form embedded on a page (widget) or via a direct public link.
The system saves: field answers, IP address (unless the form is anonymous), browser User-Agent, referrer page, and date.
Managing Submissions
Closing and Reopening
A submission can be open (new) or closed (handled). Closing decreases the new results counter.
Client Association
If the form has CRM client mapping enabled — the submission is automatically associated with the client card.
Attachments
Uploaded files are available in the submission details.
Notifications
After a new submission, the operator receives an email with the data, and the client receives a confirmation email (if configured).
Export
The submission list can be exported to XLS (Excel) format.
Search
Submissions can be filtered by form, status, CRM client, department, project, and date.
Related
- Forms — general module description
- Form Widget for Websites — embedding forms on a page