Intum Help
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How to send emails from Intum keeping a copy in Sent on your Gmail inbox (own SMTP)
By default, messages sent from Intum land in the Sent folder inside the application. If you also want copies of outgoing emails to appear in the “Sent...
Internal Noe Apps
Internal apps are Noe apps that inject into existing Intum pages, adding features or changing behavior. They load alongside the existing view. How it...
Noe Apps
What are Noe Apps Interactive web interfaces created in the browser without your own backend. Edit code in Intum, it compiles on the fly. Three type...
Production workshop: order workflow in Intum
Imagine a small production workshop - 5 people, a dozen open orders. Each order: quote, documentation, tasks, invoice, shipping. All in one Intum proj...
Bria Solo configuration with SuperVoIP
Integrating Bria Solo with SuperVoIP for phone calls from your computer or smartphone. 1. Download and install Download Bria from the website, Google...
How to add a custom Noe app that highlights emails from a specific sender
A Noe app is a small script you can inject into any Intum page. Here’s how to create one that highlights emails from a specific sender. First - enabl...
Popular
CRM Notes
CRM Notes Notes allow you to record information about interactions with clients, contacts, and deals. They serve as a history of communication and im...
Tags
Tags Tags are colored labels that can be assigned to various objects in the system. They make categorization, filtering, and quick retrieval of relat...
AI in Knowledge Base — Automatic Answers
The knowledge base can automatically answer user questions using AI. This works through the KB widget — the same one that displays articles. How It W...
Clients
CRM Clients A client is the central object in CRM - it represents a company or individual you work with. Contacts, deals, tasks, invoices, and the en...
Ticket Management
Tickets Tickets are the core element of the Helpdesk module. Each customer inquiry enters the system as a ticket with a unique number that can be tra...
Tasks
What Are Tasks? Tasks are the central element of work organization in Intum. Each task describes a specific thing to do — from a simple reminder to a...
Configuring Linphone with SuperVoIP
Linphone is a free, open-source VoIP softphone application. Available on Windows, Mac, Linux, iOS, and Android. Below are instructions for configuring...
Ticket Analysis for the Knowledge Base
What It’s About Resolved tickets can automatically go into analysis — an operator reviews them and decides whether to add them to the knowledge base....