Intum Help
Browse categories
Newest
How to send emails from Intum keeping a copy in Sent on your Gmail inbox (own SMTP)
By default, messages sent from Intum land in the Sent folder inside the application. If you also want copies of outgoing emails to appear in the “Sent...
Internal Noe Apps
Internal apps are Noe apps that inject into existing Intum pages, adding features or changing behavior. They load alongside the existing view. How it...
Noe Apps
What are Noe Apps Interactive web interfaces created in the browser without your own backend. Edit code in Intum, it compiles on the fly. Three type...
Production workshop: order workflow in Intum
Imagine a small production workshop - 5 people, a dozen open orders. Each order: quote, documentation, tasks, invoice, shipping. All in one Intum proj...
Bria Solo configuration with SuperVoIP
Integrating Bria Solo with SuperVoIP for phone calls from your computer or smartphone. 1. Download and install Download Bria from the website, Google...
How to add a custom Noe app that highlights emails from a specific sender
A Noe app is a small script you can inject into any Intum page. Here’s how to create one that highlights emails from a specific sender. First - enabl...
Popular
CRM Notes
CRM Notes Notes allow you to record information about interactions with clients, contacts, and deals. They serve as a history of communication and im...
AI in Knowledge Base — Automatic Answers
The knowledge base can automatically answer user questions using AI. This works through the KB widget — the same one that displays articles. How It W...
Tags
Tags Tags are colored labels that can be assigned to various objects in the system. They make categorization, filtering, and quick retrieval of relat...
Clients
CRM Clients A client is the central object in CRM - it represents a company or individual you work with. Contacts, deals, tasks, invoices, and the en...
Articles
What Are Articles? Articles are blog or news entries that can be displayed on CMS pages. Unlike pages, articles have a publication date, an author, a...
Ticket Escalation
What Is Escalation? Escalation is an automatic notification mechanism that ensures no helpdesk ticket goes unanswered. When a client submits a reques...
Roles
Default Roles The system has four built-in roles that cannot be deleted: Owner — full access to everything. Can manage user passwords, sees private ...