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Intum Help
Intum platform help center — English documentation

Browse categories

Organization

Module for organizing daily work within the company

Mail

Shared company email

Helpdesk

Customer support ticketing system

WebChat

Live chat widget for websites

CRM

Customer relationship management

Knowledge Base

Self-service help center for customers

Forms

Form builder and surveys

CMS

Content management system for websites

Account

Account settings and administration

Calendar

Calendar and scheduling

Noe

9 entries

VoIP

4 entries

Billing

4 entries

Drive

4 entries

Feedback

2 entries

Commerce

Order management, e-commerce integrations

Insight

Analytics, reports and KPI dashboards

InConnector

API connectors, integrations and automation

Newest

Internal Noe Apps

Internal apps are Noe apps that inject into existing Intum pages, adding features or changing behavior. They load alongside the existing view. How it...

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Noe Apps

What are Noe Apps Interactive web interfaces created in the browser without your own backend. Edit code in Intum, it compiles on the fly. Three type...

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Production workshop: order workflow in Intum

Imagine a small production workshop - 5 people, a dozen open orders. Each order: quote, documentation, tasks, invoice, shipping. All in one Intum proj...

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Bria Solo configuration with SuperVoIP

Integrating Bria Solo with SuperVoIP for phone calls from your computer or smartphone. 1. Download and install Download Bria from the website, Google...

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How to add a custom Noe app that highlights emails from a specific sender

A Noe app is a small script you can inject into any Intum page. Here’s how to create one that highlights emails from a specific sender. First - enabl...

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GitHub - automatic comments on tasks for pull requests

What this integration does Connects GitHub with Intum: when a PR is opened or merged, a comment appears under the linked task. The PR description mus...

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AI in Knowledge Base — Automatic Answers

The knowledge base can automatically answer user questions using AI. This works through the KB widget — the same one that displays articles. How It W...

159

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Tags

Tags Tags are colored labels that can be assigned to various objects in the system. They make categorization, filtering, and quick retrieval of relat...

152

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CRM Notes

CRM Notes Notes allow you to record information about interactions with clients, contacts, and deals. They serve as a history of communication and im...

141

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Clients

CRM Clients A client is the central object in CRM - it represents a company or individual you work with. Contacts, deals, tasks, invoices, and the en...

130

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Tasks

What Are Tasks? Tasks are the central element of work organization in Intum. Each task describes a specific thing to do — from a simple reminder to a...

130

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Articles

What Are Articles? Articles are blog or news entries that can be displayed on CMS pages. Unlike pages, articles have a publication date, an author, a...

129

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Settings

Noe AI Settings The central place for configuring the Noe AI module. AI Connectors Integrations with external AI models: OpenAI — GPT-4, GPT-4o, e...

128

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Task Lists

What Are Task Lists? Task lists (tasklists) are a way to group tasks into logical collections — e.g., “Sprint 1,” “Backlog,” “To Discuss.” A single t...

128

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