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# [Time Tracking](https://intum.com/help/organization/time-tracking.md)

## What Is Time Tracking?

Time Tracking (WorkInfo) is a system for recording time spent on tasks. Each entry describes when, how long, and what a user worked on. Time entries are the basis for generating monthly reports.

## Recording Time

### Timer (Start/Stop)

The quickest way to record time:

1. Click **Track Time** (or the ▶ button next to a task)
2. Work on the task
3. Click **Stop** — the system will save the time from start to stop

The timer supports switching between tasks — starting work on a new task automatically pauses the previous one.

### Manual Entry

1. Go to **Time Tracking**
2. Click **+** (New Entry)
3. Fill in:
   - **Date** — work day
   - **Time from / to** — start and end times
   - **Description** — what was done (required unless a task is selected)
   - **[Task](tasks)** — optional link to a task
   - **[Team](team)** — optional team assignment
   - **[Project](project)** — optional project assignment
   - **Customer** — optional CRM customer link
   - **Tags** — entry categorization
4. Save

### Workplace

The first entry of the day determines the workplace for the entire day:

- **Office** — on-site work
- **Remote** — remote work

## Restrictions

- Maximum duration of a single entry: **12 hours** (720 minutes)
- Entries cannot **overlap** — the system blocks time conflicts
- You cannot add entries more than **3 days in the future**
- If an approved report exists for a given day, editing entries is **blocked**

## Time Reports

Reports aggregate time entries for a period (month or week) for a given [user](user).

### Creating a Report

1. Go to **Time Tracking** → **Reports**
2. Click **+** (New Report)
3. Select:
   - **Period** — date from/to
   - **[User](user)** — for whom the report is generated
   - **[Team](team)** — optionally
4. Save — the system automatically generates a summary

### Report Contents

A report includes:

- **Total work hours** broken down by day
- **Leave hours** — if the user had time off during the period
- **Hour adjustment** — ability to manually adjust with a required justification
- **Task breakdown** — how much time was spent on each task
- **Office / Remote days** — workplace statistics
- **Daily breakdown** — time from/to, entries, leave for each day

### Report Approval

Reports go through an approval process:

1. The user creates a report for a given period
2. A supervisor **approves** the report (you cannot approve your own report)
3. After approval, the report can be **exported** to PDF or CSV
4. An approved report **locks editing** of entries for that period

Approval can be revoked if corrections are needed.

### Report Export

Approved reports can be exported in the following formats:

- **PDF** — full report with daily breakdown
- **CSV** — tabular data (day, workplace, hours, description)
- **JSON** — raw report data

## Automatic Description Generation

The system can automatically fill in entry descriptions based on system activities (comments, status changes, commits) — useful when filling in time retroactively.

## Integration with Other Modules

- **[Tasks](tasks)** — a time entry can be linked to a task
- **[Project](project)** — time aggregation at the project level
- **[Team](team)** — team reports
- **Mail** — link to a handled email
- **CRM** — link to a customer