[Intum Help](https://intum.com/help.md) / [Mail](https://intum.com/help/mail.md)

# [Email Reports](https://intum.com/help/mail/email-reports.md)

## What Are Email Reports?

Email reports are statistical summaries of the Mail module — how many messages were received, sent, what the response time is, and the workload of individual [mailboxes](email-mailboxes) and people.

## Accessing Reports

Go to **Mail** → **Reports** (`/mail/reports`). Reports are generated automatically and presented as charts and tables.

## Report Data

Reports may include:

- **Number of emails** — received and sent over time
- **Distribution by mailbox** — how many messages went to each [mailbox](email-mailboxes)
- **Distribution by person** — workload of individual [users](../organization/user)
- **Response time** — average time from receipt to first reply
- **[Statuses](../organization/statuses)** — email distribution by status
- **[Folders](folders)** — number of messages in each folder

## Report Regeneration

An administrator can force report regeneration using the **Regenerate reports** button in Mail settings. This is useful after data migration or bug fixes.

## Important Information

- Reports are generated automatically by the system (Insight module)
- Report data is cached — regeneration may take a moment
- Reports do not have a separate API — they are available through the web interface