[Intum Help](https://intum.com/help.md) / [Knowledge Base](https://intum.com/help/knowledge-base.md)

# [Helplinks](https://intum.com/help/knowledge-base/helplinks.md)

## Helplinks — Contextual Help in the Application

Helplinks connect application interface elements with articles in the [knowledge base](knowledge-base). Thanks to them, users can see a hint or link to an article right where they are working.

## How It Works

1. In the application code, you place a helplink with a key (e.g., `tasks.create`)
2. In the helplinks panel, you assign the key to a [knowledge base entry](knowledge-base-entries)
3. The helplinks widget automatically displays the content or a link to the article

## Helplink Properties

- **Key** — unique identifier within the knowledge base (e.g., `settings.email`, `tasks.create`)
- **Entry** — associated knowledge base article
- **Section** — optional anchor to a specific section of the entry
- **Content** — optional short HTML text displayed in the widget
- **Active** — whether the helplink is visible (inactive ones are created automatically)

## Automatic Creation

When the widget requests a helplink that doesn't exist in the database — the system automatically creates it as inactive. This way you can see which keys are used in the application and later assign them to articles.

## Statistics

Each helplink tracks:

- **Open count** — how many times the widget fetched it
- **Click count** — how many times a user clicked the link

## Multilingual Support

The widget automatically searches for the helplink in the appropriate language version of the knowledge base. If not found — it falls back to the default version.

## Testing

From the knowledge base desk, you can display a list of helplinks for testing — check which keys have assigned entries.