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# [Webhooks](https://intum.com/help/account/webhooks.md)

## Webhooks

Webhooks let you automatically notify external systems about events in your account — e.g., when a new task is created, an email is sent, or a CRM client status changes.

## How Do They Work?

When a configured event occurs in the system, it sends an HTTP POST request with object data (in JSON format) to the specified URL.

## Webhook Configuration

When creating a webhook, you set:

- **URL** — the endpoint address where notifications should be sent
- **Resource type** — what kind of object to monitor (e.g., task, email, client)
- **Event** — which actions should trigger the webhook: create, update, destroy
- **API Token** — an authentication token attached to the request
- **JWT mode** — optionally, instead of an API token, the webhook can use a JWT signature
- **Status** — active/inactive

## Uniqueness

Each combination of URL + resource type + event must be unique — you cannot create two identical webhooks.

## Use Cases

- Integration with external CRM, ERP, or automation tools
- Notifications to Slack, Discord, or other messengers
- Data synchronization with other systems
- Business process automation (e.g., creating an invoice after closing a deal)